Calistus Francis (not real name), a resident of Aba, Abia State, has accused ZCash, an online money-lending outfit, of refusing to acknowledge the payment of his N93,850 through one of its agents.
Francis told FIJ that the incident happened between June 30 and July 1.
“While I was trying to obtain the loan on the ZCash app on June 30, the available sum I was told I could have access to on the dashboard was N122,500,” Francis told FIJ.
“The repayment period was seven days, and I was expected to repay N133,857 at the expiration of the loan.
“When ZCash disbursed the loan, however, the sum I was sent was N93,825. This prompted me to check the dashboard again, and I saw that I was still expected to repay the alarming sum of N133,857 at the end of seven days.
READ ALSO: N761,900 Stolen From Elderly Ecobank Customer’s Account
“Remember, I was only sent N93,825 instead of N122,500. I then quickly called ZCash’s customer care line to let them know that I was no longer interested in taking the loan since they wouldn’t make good their promise of granting me the N122,500 loan I requested.
“When I said this, a supposed ZCash official told me someone would get back to me.”
THE WHATSAPP TRANSACTION
Francis said the ZCash official soon reached out to him on WhatsApp to advise him on how to return the loan.
“When the person reached out to me, Truecaller identified him as a ZCash agent,” said Francis.
“He called out my names in full, stated my other details and said he had received all my complaints. He also added that he was reaching out to ensure the issue was quickly resolved.
“I then asked if I could return the money via the ZCash account stated on the dashboard, but he advised against it. He said if I paid into the account, ZCash would still want to collect its interests from me.
READ ALSO: Z Cash Agent Threatens Oyo Farmer Before Loan Repayment Date
“He then sent me a Paga business account and asked me to pay into it, and I did. I felt convinced the account I was given was genuine when I saw that it bore a company name. The N93,850 was sent to me on June 30 and I returned it on July 1.”
MONEY NOT RECEIVED
Four days after Francis paid the money into the Paga account number, ZCash agents besieged him with phone calls, demanding he repay the loan immediately.
“I showed them a receipt reflecting how I had returned the money to ZCash since July 1, but they started raining curses on me. I felt very embarrassed. They have not stopped calling to threaten me till date. They have also been sending unpleasant messages to my relatives as well.
“When Paga was called by Moniepoint, my bank, to assist in recovering the money, they said it had been utilised. Now, ZCash is claiming the loan has continued to accrue interest and that I am now owing them over N200,000.
“The number of the agent who sent the Paga account to me has been switched off ever since. I have returned the money, but ZCash still believes I owe them.”
Account Name Is Blueone Nigeria Limited
Checks carried out by FIJ show that the money was paid into a Paga account number 2164225716 belonging to Blueone Nigeria Limited.
Truecaller Reflecting Number Owner as Pizka Z Credit
When FIJ checked for the owner of the number 08148863542 on Truecaller, the name ‘Pizka Z Credit’ appeared.
READ ALSO: EasyCash Forced N18,000 Loan on Adamawa Civil Servant, Then Asked Her to Pay N51, 706
FIJ made several phone calls to ZCash customer care line for a reaction to the matter on Monday, but they were not answered. A text message sent to the same number had also not been responded to at press time.
The post N93,850 Loan Paid Back Through ZCash ‘Agent’ Is Missing appeared first on Exposed.Quest The Quest for X !.